How do I use the charge cord for my Ford electric vehicle?

The Ford Mobile Power Cord* includes two connectors for Level 1 and Level 2 charging speeds that tailor to your charging needs. 

To charge your vehicle using the Ford Mobile Power Cord:

  1. Ensure your cord is completely unwound before charging, to avoid overheating during use.
  2. Plug your preferred connector into the Ford Mobile Power Cord control box.
  3. Plug the other end of the connector into a dedicated outlet.

Note: Make sure there are no other appliances connected to the same circuit to avoid tripping the circuit breaker. 

  1. Locate your vehicle’s charge port and press on the center-right edge to unlatch it. 
  2. Connect the charging coupler to the charge port on your vehicle.


  • You will know it is properly connected when you hear a click.
  • The charge status indicator light in the charge port area will illuminate to confirm that a connection has been made. 

If you experience issues with the charging cord, contact our Customer Relationship Centre at 1-800-565-3673

*To locate the charging cord, open the back cargo area and lift the carpeted floor panel. Location varies depending on your vehicle model. Check your Owner’s Manual for more information.